I can’t change my region. What should I do?

You can switch your region yourself in the lobby: Settings → Basic → Change Region.

Regions are assigned automatically, and the list is different for each player. The regions you see there are the ones available to you. If a region is not in your list, it is not available for your account, and support cannot add it or change your region manually.

Playing in the RU region and want to join friends on CIS servers? See I'm in the RU region. How do I switch to a CIS server to play with my friends and clanmates?